These terms govern use of gl2.net and the purchase of professional services from GL2. A signed proposal, statement of work, or other written agreement may include additional or different terms.
Business and services
GL2 is a software design and development business based in Nashville, Tennessee. Services may include product strategy, UI/UX design, custom software development, web and mobile applications, systems integration, automation, database work, modernization, solution architecture, technical consulting, and ongoing support.
Proposals and project agreements
Submitting an inquiry does not create a client relationship or obligate GL2 to accept a project. Scope, deliverables, schedule, responsibilities, pricing, and acceptance criteria are established in a written proposal, statement of work, invoice, or service agreement. If those terms conflict with these website terms, the project-specific agreement controls.
Free consultation and delivery guarantee
GL2 offers an initial consultation at no charge to evaluate a prospective project and provide recommendations. Any preliminary budget or timing discussed during that consultation is an estimate until confirmed in an accepted written proposal or project agreement.
GL2 guarantees delivery within the budget and deadline stated in the accepted agreement for the agreed scope. The budget or deadline may be adjusted only when the client approves a scope change; client-provided information, access, feedback, or approvals are delayed; a third-party dependency changes or fails; or another circumstance identified in the agreement occurs. GL2 will communicate the effect and document any adjustment before proceeding whenever reasonably possible.
Fees and payments
GL2 may offer fixed-price, milestone-based, hourly, or recurring services. Fixed-price projects may be billed in thirds at kickoff, an agreed milestone, and delivery. Invoices are due according to their stated terms. Recurring services disclose the amount and billing interval before purchase. Taxes, third-party charges, travel, and expenses are billed only as described in the applicable agreement.
Payments may be processed through Stripe. By submitting payment information, you authorize the stated charge and represent that you are permitted to use the selected payment method.
Client responsibilities
Clients agree to provide timely access, decisions, content, credentials, approvals, and accurate information reasonably required for the work. A client must have the right to provide all materials and data supplied to GL2 and is responsible for its own legal, regulatory, accessibility, and industry-specific requirements unless the agreement assigns those responsibilities differently.
Intellectual property
Ownership and licensing of project deliverables are defined in the applicable agreement. Unless agreed otherwise, GL2 retains ownership of pre-existing tools, reusable methods, general knowledge, and third-party materials. Client ownership transfers, when applicable, only after all related fees are paid.
Confidentiality and data
Confidential information is handled according to the applicable agreement. Clients should not send regulated, highly sensitive, or production credentials through the public contact form. Personal information submitted through this website is handled as described in the Privacy Policy.
Third-party services
Projects may rely on hosting platforms, cloud services, open-source software, APIs, payment processors, or other third-party products. Those products are governed by their own terms, availability, pricing, and security practices. GL2 is not responsible for third-party changes or outages outside its reasonable control.
Acceptable use
You may not use this website or GL2 services to violate law, infringe rights, interfere with systems, distribute malicious code, attempt unauthorized access, or misrepresent identity or authority.
Warranties and liability
Project-specific warranties, remedies, and liability limits are stated in the applicable agreement. To the extent permitted by law, the public website is provided “as is,” and GL2 disclaims implied warranties regarding uninterrupted access or error-free content. GL2 is not liable for indirect, incidental, special, or consequential damages arising solely from use of this website.
Cancellations, refunds, and disputes
Cancellations are governed by the Cancellation Policy. Refund requests and payment disputes are governed by the Refund and Dispute Policy and any applicable project agreement.
Promotions and export restrictions
GL2 does not currently advertise a standing promotion. Any future promotion will include its eligibility, duration, limitations, and other material terms. Services and deliverables may be subject to United States export-control and sanctions laws. Clients may not use or transfer them in violation of applicable restrictions.
Governing law
Unless a written agreement states otherwise, these website terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules.
Changes and contact
GL2 may update these terms by posting a revised version and date. Questions about these terms may be submitted through the GL2 contact form.